Terms of Service

Please read these terms and conditions carefully before using FreshBasket.

Last Updated: June 5, 2026

Acceptance of Terms

By accessing or using FreshBasket, you agree to be bound by these Terms of Service.

Agreement to Terms

By accessing or using FreshBasket, you agree to these terms and all applicable laws and regulations.

Legal Compliance

You must comply with all local laws regarding online conduct and acceptable content.

User Accounts

When you create an account with us, you are responsible for maintaining its security.

Account Responsibility

You are responsible for maintaining the confidentiality of your account and password.

Accurate Information

You must provide accurate and complete information during registration and keep it updated.

Account Termination

We reserve the right to suspend or terminate accounts for violations or fraudulent activity.

Orders & Payments

All orders placed through FreshBasket are subject to our acceptance and availability.

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse any order.

Pricing

Prices and offers may change without notice. The price charged will be the price displayed at checkout.

Payment

Payment must be made in full at the time of order using our accepted payment methods.

Delivery

We strive to deliver your orders on time, but delivery times are estimates.

Delivery Information

Delivery times are estimates and may vary due to circumstances beyond our control. We are not liable for delays caused by third parties, weather conditions, or force majeure events. Please ensure someone is available to receive the delivery at the specified address.

Returns & Refunds

We want you to be satisfied with your purchase. Please review our return policy.

Return Policy

Returns and refunds are subject to our Return Policy. Please contact support for assistance.

Time Limits

Return requests must be made within the specified timeframe from the date of delivery.

Prohibited Conduct

You agree not to engage in any of the following prohibited activities.

Misuse

Do not misuse the service or attempt to interfere with its operation

Fraud

Do not engage in fraudulent activity or payment disputes

Violations

Do not violate any applicable laws or regulations

Abuse

Do not abuse, harass, or harm other users or staff

Limitation of Liability

To the maximum extent permitted by law, FreshBasket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes via email or through in-app notifications. Your continued use of the service after such modifications constitutes your acknowledgment and acceptance of the updated terms.