FreshBasket is the UAE's neighbourhood grocery delivery platform — connecting you with the best local stores for fast, fresh, and reliable delivery.
OUR STORY
FreshBasket was started in 2020 by a team tired of driving to the supermarket for a handful of items. We believed there had to be a better way — one that leveraged the amazing local stores already in every neighbourhood.
We built a platform that connects customers directly with nearby stores, cutting out the middlemen and keeping money in the local community. Today we serve tens of thousands of customers across the UAE, and we're just getting started.
WHAT WE STAND FOR
These aren't words on a wall — they guide every decision we make.
Every product is sourced and checked for freshness. We only deliver what we would buy ourselves.
Clear pricing, honest communication, and secure data handling. No surprises, ever.
Eco-friendly packaging, reduced food waste, and routes optimised to lower our carbon footprint.
We uplift local stores, riders, and neighbourhoods by keeping commerce close to home.
Sub-45-minute delivery is not a goal — it is our baseline. We constantly optimise to go faster.
We measure success by smiles, not just sales. Every touchpoint is designed to feel effortless.
WHY FRESHBASKET
A lot of apps deliver groceries. Here's what sets us apart.
We partner only with stores within your neighbourhood — shorter routes, faster delivery, fresher products.
No app needed to track your order. Real-time updates come directly to your WhatsApp — familiar and instant.
Need groceries now? Or planning for dinner? Choose delivery within 30 minutes or schedule up to 7 days ahead.
Not satisfied with an item? We replace or refund it — same day, no arguments.
THE PEOPLE
FreshBasket runs on a passionate cross-functional team of product builders, operations specialists, store relationship managers, and delivery coordinators — all working together to make your order arrive perfectly.
We're headquartered in Dubai but work remotely across the Emirates — united by a shared belief that grocery shopping should be effortless, affordable, and community-driven.
Are you a local grocery or supermarket? Join our partner network and reach thousands of customers in your area.
stores@freshbasket.aeLooking for flexible, well-paid delivery work? Join our growing fleet of delivery partners across the UAE.
riders@freshbasket.aeInterested in FreshBasket's growth story? We'd love to connect with investors and strategic partners.
hello@freshbasket.aeFresh groceries from your neighbourhood, delivered in under 45 minutes. Try it today.