Information We Collect
We collect various types of information to provide and improve our services to you.
Name, email address, phone number, and delivery addresses when you register or place an order.
Details about products you purchase, order history, and delivery preferences.
IP address, browser type, device information, and how you interact with our platform.
Information collected through cookies and similar technologies to enhance your experience.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
Process your orders, arrange delivery, and provide customer support.
Respond to your inquiries, resolve issues, and improve our service quality.
Analyze usage patterns and personalize your shopping experience.
Send order updates, promotional offers, and important notifications (you can opt out anytime).
Information Sharing
We only share your information with trusted partners under strict confidentiality agreements.
With delivery partners and stores to fulfill your orders and provide services.
With secure payment providers to process your transactions safely.
When required by law or to protect our rights, users, and platform security.
Data Security
We implement robust security measures to protect your personal information from unauthorized access.
Industry-Standard Protection
We use encryption, secure servers, and regular security audits to safeguard your data. Access to personal information is restricted to authorized personnel who need it to perform their duties.
Your Rights & Choices
You have control over your personal information and how we use it.
Access
View the personal information we hold about you
Update
Correct or modify your account information
Delete
Request deletion of your personal data
Opt-Out
Unsubscribe from marketing communications
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through in-app notifications. Your continued use of FreshBasket after such modifications constitutes your acknowledgment and acceptance of the updated policy.